Terms of Service

Acceptance of Terms

By accessing and using the website luminorvexia.top and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our website or services. These terms constitute a legally binding agreement between you and luminorvexia.top Ltd.

Company Information

These terms govern your use of services provided by luminorvexia.top Ltd, a company registered in Malta with registration number C96587. Our registered office is located at Triq Santa Lucija 75, Birkirkara BKR 6002, Malta.

Services Description

luminorvexia.top provides academic CRM system comparison and consulting services, including but not limited to:

• CRM system analysis and comparison reports
• Personalised consulting services for educational institutions
• Vendor evaluation and assessment services
• Requirements analysis and implementation planning
• Cost-benefit analysis for CRM solutions

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these terms
• Not attempt to gain unauthorised access to our systems or data
• Not use our services to transmit harmful, offensive, or illegal content
• Respect the intellectual property rights of luminorvexia.top and third parties
• Maintain the confidentiality of any login credentials or access information
• Notify us immediately of any unauthorised use of your account or security breach

Service Terms and Payment

Our consulting services are provided under the following terms:

• Services are provided according to agreed specifications and timelines
• Payment terms will be specified in individual service agreements
• All fees are quoted in Euros (EUR) unless otherwise specified
• Cancellation policies will be outlined in specific service contracts
• We reserve the right to modify our service offerings and pricing

Intellectual Property

All content on luminorvexia.top, including but not limited to text, graphics, logos, images, software, and reports, is the property of luminorvexia.top Ltd or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You agree that:

• All reports and deliverables created specifically for your organisation may be used by you for internal purposes
• You may not redistribute, republish, or resell our proprietary research and analysis
• Our methodologies, processes, and proprietary information remain our intellectual property
• You will not reverse engineer or attempt to derive our proprietary methods
• Any feedback or suggestions you provide may be used by us without compensation

Confidentiality

We understand that you may share confidential information about your institution during our engagement. We commit to maintaining the confidentiality of all non-public information you provide and will not disclose such information to third parties without your express consent, except as required by law.

Disclaimer of Warranties

Our services and website are provided "as is" without any warranties, express or implied. Whilst we strive to provide accurate and helpful information, we cannot guarantee that our recommendations will meet your specific requirements or that the implementation of recommended solutions will achieve desired outcomes. You acknowledge that CRM selection and implementation involve various factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, luminorvexia.top Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

Indemnification

You agree to indemnify and hold harmless luminorvexia.top Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services, violation of these terms, or infringement of any rights of another party.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Malta. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Malta. If you are a consumer resident in the European Union, you may also have the right to bring proceedings in your country of residence.

Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We recommend reviewing these terms periodically for updates.

Termination

Either party may terminate service agreements in accordance with the specific terms outlined in individual contracts. We reserve the right to:

• Terminate or suspend your access to our website for violation of these terms
• Refuse service to anyone at our discretion
• Discontinue any aspect of our service with reasonable notice

Upon termination, your right to use our services ceases immediately, though provisions regarding intellectual property, confidentiality, and limitation of liability shall survive.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and luminorvexia.top Ltd regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +356 27148685
• Post: Legal Department, luminorvexia.top Ltd, Triq Santa Lucija 75, Birkirkara BKR 6002, Malta